Refund Policy
Last Updated: 8/30/2026
At Shailraj Travels, we aim to provide a transparent and fair refund process for our customers.
1. Refund Eligibility
Refunds are applicable only for cancellations made within the stipulated time frame as mentioned in our Cancellation Policy. No-shows or mid-tour dropouts are not eligible for any refund.
2. Refund Processing Time
Approved refunds will be processed within 7 to 10 business days. The amount will be credited back to the original mode of payment used during booking.
3. Tour Cancellation by Us
In the rare event that Shailraj Travels must cancel a tour due to unforeseen circumstances (e.g., natural disasters, strikes, minimum occupancy not met), passengers will be offered a full 100% refund or an option to reschedule to the next available date.
4. Contact for Refunds
To follow up on a refund request, please email shailrajtravels9999@gmail.com with your booking ID.